Privacy
This Privacy Policy explains how Mommies Maternity, a brand owned, operated, and managed by Mommies Moms Private Limited (“Mommies Maternity”, “Company”, “we”, “us”, “our”) collects and uses your (“User”, “you”, “your”) information in relation to your access and use of our maternity and newborn essentials e-commerce platform namely https://www.mommiesmoms.com (referred to as the “Platform”), unless a separate Privacy Policy or statement is provided for such product(s) or service(s).
YOUR CONSENT
Please take a moment to read our privacy practices. By continuing to access or use the Platform, you acknowledge that you have read and understood this Privacy Policy, and you agree and consent to our collection, storage, processing, transfer, and sharing of your personal information (including sensitive personal data) in the manner described herein. If you do not agree with the terms set forth herein, please do not use the Platform.
OUR COMMITMENT
We are committed to protecting your privacy and data integrity. We will process and handle your personal data with care, in accordance with this Privacy Policy and applicable Indian laws.
WHAT INFORMATION DO WE COLLECT?
We collect information necessary to facilitate your experience on our Platform, improve our services, and fulfill our obligations to you. This includes:
- Personal Information: Such as name, phone number, email address, shipping address, billing details, and any other information you provide during registration, purchases, or interaction with our Platform.
- Device & Technical Data: We may collect data such as your IP address, device type, operating system, browser type, unique device identifiers, and other technical data to enhance user experience and ensure website functionality.
- Location Data: If you permit access, we may collect your location data (GPS or network-based) to personalize your shopping experience and assist in order fulfillment.
- Sensitive Personal Data: In certain cases, especially during checkout or payment processes, we may collect sensitive data such as bank details, credit/debit card numbers, UPI IDs, etc. This data is used only as necessary for payment processing and is stored securely or by third-party payment gateways as per legal requirements.
WHO WE SHARE THIS INFORMATION WITH
We do not sell your data. However, in order to operate efficiently and deliver the best service, we may share personal information with:
- Internal Teams: Limited access for employees managing orders, customer support, or technical operations.
- Third-party Service Providers: For tasks including but not limited to logistics and delivery, order processing, marketing services, IT support, payment processing, and data analytics.
- Legal Authorities: If required by law, or to protect our legal rights, we may share your data with law enforcement or regulatory bodies.
These third parties are obligated to process your data only for the specified purpose and are required to adhere to legal and security standards.
WHY IS YOUR INFORMATION COLLECTED?
We collect and use your personal data for:
- Order processing, delivery, and tracking
- Customer support and communication
- Personalized product recommendations and marketing
- Enhancing user experience and website functionality
- Legal compliance and record-keeping
- Internal research, analytics, and business development
CHILDREN’S DATA
Our Platform is not intended for use by children under the age of 18 without parental or guardian supervision. We do not knowingly collect personal data from children. If we become aware that data from a child has been collected, we will take appropriate steps to delete it.
HOW LONG DO WE STORE YOUR INFORMATION?
Your data will be stored only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Sensitive personal data is retained only for as long as required and is securely deleted thereafter unless retention is required for compliance.
DATA PROTECTION MEASURES
We implement reasonable technical and organizational measures to protect your data from unauthorized access, loss, or misuse. All transmitted data is encrypted, and we adhere to industry-standard practices for data protection.
Despite our best efforts, no system is entirely immune from security risks. Therefore, we cannot guarantee absolute security, but we are committed to notifying affected users in the event of any data breach, as required under applicable law.
YOUR RIGHTS
As a User, you have the right to:
- Access your personal data
- Rectify any inaccurate or incomplete data
- Request deletion of your data (“Right to be Forgotten”)
- Withdraw consent for certain data usage
To exercise any of the above rights, please contact our Grievance Officer at mommiesmoms.com. Once we verify your identity and request, we will take appropriate action in accordance with applicable laws.
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time to reflect changes in our data practices or legal obligations. Any updates will be posted on this page with a revised effective date. Continued use of the Platform indicates acceptance of the updated policy.
CONTACT US
Your data privacy is important to us. If you have any questions, concerns, or feedback regarding this Privacy Policy, you may contact us at:
Grievance Officer
Email: unnibmc20@gmail.com
(Monday to Friday, 10:00 AM – 6:00 PM IST)
CONTENT OWNERSHIP
This Privacy Policy is the sole property of Mommies Moms Private Limited and may not be copied, reproduced, or quoted without prior written permission.
LEGAL COMPLIANCE
This Privacy Policy is published in compliance with the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, as well as the Consumer Protection Act, 2019.
